McDonald's Cheltenham

Reviews of McDonald's Cheltenham

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  Hudda Rudda Added March 02, 2018

  ★ ☆ ☆ ☆ ☆
  Perhaps this location is destined for failure? Prior to the recent refurbishment it was without doubt the absolute worst McDonalds in history. Atrocious service but even worse was that it was like a pigsty - already filthy dirty.
  Now it looks great - it is much cleaner - but staffing is almost as bad. Take Tonight. Average weeknight 8.30-9.00pm and just one (1) server who has to salve away doing both "pick up prep" and Taking ALL orders. Seriously, it's not his fault he's doing the best he can, but how do you own a McDonalds and roster one kid up front fir everything. We e been here 40 minutes and nothing has changed other that people lining up to order at an empty register.... for stints of up to 10 mins at a time - while the same lad juggles basically everything front of house. Real issue is thats it's not a once off. It's all too often.
  Not good enough - let alone for a corporate store!

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