Fat Shack Vintage

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Reviews of Fat Shack Vintage

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  Gab A Added September 22, 2022

  ★ ★ ★ ★ ★
  Amazing service! Bought a lamp that was slightly faulty and they were straight onto getting it resolved. Love the lamp too. 10/10!
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  J Harrison Added September 21, 2022

  ★ ☆ ☆ ☆ ☆
  Won’t be buying lights here. After reading their trade and commercial blurb it gave off the impression that I could see lights in person. Was told no. Only online. I found the staff member unhelpful and disinterested.
  When I contacted via email my concerns, I found the owner defensive and flat out rejected my concerns.
  I don’t know of many designers that would not see a product especially for large quantities before purchasing. Time and money are essential. You can’t order 20 lights and when they turn up they’re not right. Venues need to open.
  So I found this spiel just empty words.
  Online only for retail makes a lot of sense but how on earth do you expect to ‘create long lasting relationships’ if I can’t even see the products.
  
  After reading some of the other negative trade experiences, I’m glad I decided not to buy here.
  
  “We are inviting all trade professionals to experience the Fat Shack Vintage difference. Our desire is to create long lasting relationships with construction and design professionals who want quality, reasonably priced, lighting products with a high level of dedicated customer service to boot. By choosing Fat Shack Vintage as your trade partner, you will receive exclusive pricing and access to our dedicated account managers who will personally help you through every step of the way, from the first quote to the final delivery.
  
  Our trade clients will benefit from:
  
  Experienced account managers who can assist with facilitating a huge variety of commercial projects.”
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  karen wynen Added September 18, 2022

  ★ ★ ★ ★ ★
  A fantastic company to deal with. Friendly service and super helpful. The pendant range of lighting is second to none. Highly recommend giving them a try.
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  Katie H Added September 10, 2022

  ★ ★ ★ ★ ★
  I recently purchased two light fittings from Fat Shack. Unfortunately they arrived with some marks that couldn't be removed. Kaye from Fat Shack couldn't have given me better customer service. She arranged replacement lights, even packing them personally to ensure they were in perfect condition. I can't wait to see them up in our bedroom. I'll definitely purchase from Fat Shack again.
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  David Stynes Added September 08, 2022

  ★ ★ ★ ★ ★
  Our outdoor lights look amazing. Adds a kind of magical feel. Thank you

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